Developing individuals and training Team members is an essential ingredient for a successful career and Business.
Many Businesses focus on developing Team member’s technical skills to improve their performance and productivity, and they forget that roles require strong interpersonal skillset (also known as people skills or soft skills) more than anything else.
Studies show that the main challenge workers face are related to interpersonal or people skills. In fact 85% of job success comes from having well developed people skills (Research from Harvard University and Carnegie Foundation).
Yet there is little training for interpersonal/people skills.
This Team Member On-Line Training Program covers eleven (11) broad people skills and knowledge areas to assist any person or Team member become better at their job.
Recent research reveals every dollar invested in online training, leads to $30 increased productivity! We all must be adequately trained. It is an ongoing journey.